How do I switch TK BDT from Bengali to English?

Changing the language on TK BDT is straightforward. In the mobile app, tap the profile icon in the top-right corner, then select "Settings". From there, find the "Language" option — you'll see both Bengali and English available. On the website, the language switcher is usually found at the bottom of the page or in the navigation menu. Once you change it, your preference will be saved for all future sessions, so you won't need to change it again. If you can't find it, just ask us via live chat and we'll help you right away.

Where can I find live scores or streaming during a match?

In the Sports section of TK BDT, you'll see a red "LIVE" badge next to ongoing matches. Tap on a match to view real-time scorecards, statistics, and — where available — a live video stream. Streaming typically requires an active balance or a recent bet on your account. For cricket, Bangladesh matches receive special coverage, including ball-by-ball updates and instant notifications when a wicket falls. You can also view all live events together from the "Match Centre" in the app.

tk bdt | Privacy Policy and How We Protect Your Data

Table of Contents

1. Introduction
2. What Information We Collect
3. How Your Data Is Used
4. Data Sharing
5. Cookie Policy
6. Data Retention
7. Your Rights
8. Children's Privacy
9. Security Measures
10. Policy Updates
11. Contact

TK BDT takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it secure. If you have any questions, feel free to reach out to our support team at any time.

01Introduction & Scope

This Privacy Policy applies to all users of the TK BDT platform — including the website, mobile app, and related services. It applies whether you're creating an account, playing games, placing bets, or simply browsing on tk bdt.

We comply with international data protection standards (following the core principles of GDPR) as well as applicable laws in Bangladesh. TK BDT operates in accordance with this policy, and we stand by everything stated within it.

By using the platform, you are considered to have agreed to this Privacy Policy. It's worth taking a moment to read it in full.

02What Information We Collect

TK BDT collects three types of information — what you provide directly, data generated automatically while you use the service, and in some cases, information received from third parties.

Data type	Example	Reason for collection
Identity Information	Name, date of birth, national ID number	Age verification & KYC
Contact information	Email address, mobile number	Account management
Financial information	Mobile banking number, transaction history	Payment Processing
Device Information	IP address, browser, operating system	Security & Fraud Prevention
Gaming History	Betting history, wins and losses record	Account Records & Responsible Gaming
Location Data	Approximate Country/City (via IP)	Geo-Restriction Enforcement

We only collect the information we actually need. tk bdt will never ask for sensitive details such as your income, profession, or political views.

03How Your Information Is Used

TK BDT uses your data only for specific, legitimate purposes. Details are outlined below:

Account Management: To handle registration, login, identity verification, and account security.
Payment Process: To process deposits and withdrawals securely and to prevent fraud.
Service Improvement: To analyse which games and features are used most, and improve the platform accordingly.
Responsible Gaming: To detect unusual gaming patterns and issue alerts where necessary.
Customer Support: To resolve your complaints and queries quickly and accurately.
Legal obligations: To meet regulatory requirements and prevent money laundering.
Personalised offers: To analyse your preferences and gaming history in order to send relevant promotions (with the option to opt out).

04Data Sharing & Third Parties

TK BDT never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
KYC / Identity Verification Services: With licensed verification agencies to confirm your identity.
Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
Technology partners: Cloud services and security auditors used to operate the platform — all bound by strict confidentiality agreements.

All third parties with whom we share your data have signed agreements aligned with TK BDT's privacy policy. They are not permitted to use your information for their own purposes.

05Cookies & Tracking Technologies

TK BDT's website and app use cookies — small text files stored on your device that help improve your experience.

Optional cookies can be disabled through your browser settings. Please note that turning off certain cookies may affect some features of the site.

06Data Retention Period

TK BDT does not retain your data beyond what is necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:

Account information: For the duration your account is active, and for a minimum of 5 years after closure.
Financial transaction records: 7 years, in compliance with international anti-money laundering laws.
Customer support conversations: 3 years.
Website logs and technical data: 90 days to 1 year.

Once the specified retention period ends, data is securely deleted or anonymised.

07Your Privacy Rights

You have full control over your personal data on TK BDT. Here are your key rights:

Right to Access Your Data

You may request to know what personal data we hold about you.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Restriction of processing

You may request that your data be used only for specific, limited purposes.

Data portability

You can request a copy of your data in a standard format (CSV/JSON).

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@tkbdt.wsEmail us and we will respond within 30 days.

08Privacy of Children and Minors

TK BDT strictly prohibits the use of its platform by minors (under 18). We never knowingly collect personal information from anyone under the age of 18.

If a minor registers by mistake, their information is deleted immediately upon detection and the account is closed. Parents or guardians can contact our support team directly with any concerns regarding their child's data.

09Our Security Measures

TK BDT maintains multiple layers of security to protect your information:

256-bit TLS/SSL Encryption: All data transfers are encrypted.
Two-factor authentication (2FA): An extra layer of protection for your account.
Regular Security Audits: Regular audits are conducted by independent third-party experts.
Suspicious login alerts: Instant notification if unusual login activity is detected.
Data Backup: Regular backups stored securely.

In the event of a data breach, affected members will be notified within 72 hours.

10Changes to the Privacy Policy

TK BDT may update this policy as needed. In the event of changes:

You will be notified via email or in-app notification before any significant changes take effect.
The "Last Updated" date at the top of the page will always reflect when the most recent changes were made.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact us

For any privacy-related questions, requests, or complaints:

Email: support@tkbdt.ws (include "Privacy Request" in the subject line)
Live Chat: Available 24/7 on the website or app
All requests will be responded to within a maximum of 30 days of receipt.

Feel free to reach out to TK BDT's support team in Bengali with any privacy-related questions — we'll respond in Bengali.

TK BDT Privacy Policy — Your Data, Our Responsibility

256-bit SSL Encryption

Never Sold to Third Parties

Maximum Control for You

Secure server storage

Marketing opt-out

Full Transparency in Bengali